We aim to dispatch your order within 24 hours of receipt and most items should reach you within 3 - 5 working days for UK addresses and up to 10 working days for European and Rest of World addresses. We strive to keep all items on our website in stock, however if part of your order is not available for any reason after we have accepted it, we will notify you.
Our standard delivery charges are - UK and Northern Ireland £1.95, Europe £8 and Rest of World £15.
If Baby & More are unable to deliver your order for any reason, payment will be refunded and you will receive an email notifying you.
Returns and Refunds
If for any reason you are not completely satisfied with your purchase simply return it to us within 7 working days, in a as new condition and we will issue a full refund, including the original delivery charge. (We are unable to refund return postage charges). The period of 7 days begins on the day after the day you receive your goods. Please contact us before you return the item so that we can issue you with a customer returns number where necessary.
If you wish to return an item that you feel is faulty we will assess it for genuine manufacturing faults (not accidental damage, misuse, normal wear and tear, change of mind after use). If it is found to have a genuine manufacturing fault then we will offer a refund or exchange within the statutory 30 days after delivery, to include the return postage, which will be refunded at second class postage rates.
We suggest using registered mail to return your items as Baby & More are not liable for any items which may get lost in transit.